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Delivery FAQsI've not received an email about my order
We are aware some customers are not receiving the usual emails confirming the progress of their order. Our teams are currently investigating this.
Please be assured this issue doesn't affect the actual order - it is just the email notifications which are experiencing this problem. So if you're wondering why you haven't received an email yet - please don't worry, the order will be processing as expected.
If you have a login to the website; you will be able to see confirmation of your order in your order history.
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