-
Delivery & Collection
-
Delivery Methods
Delivery Methods
-
Delivery FAQs
Delivery FAQs
-
Delivery Methods
-
Orders & Payments
-
Placing Orders
Placing Orders
-
Completed Orders
Completed Orders
-
Product Info
Product Info
-
Placing Orders
-
Returns & Refunds
-
Returns
Returns
-
Refunds
Refunds
-
Brand Partner Returns
Brand Partner Returns
-
Returns
-
Personalisation
-
Personalisation
PersonalisationHow do I personalise my item?
To get started with your personalisation, select the 'Add Personalisation' option. From there, a dialogue box will open that allows you to customise your item.
You will be prompted to add your text, pick colours and additional customisation options if relevant to that product.
Follow our step-by-step designer to create your personalisation.
In real time, our designer will show you a preview of your product with the personalisation added.
Please check this carefully to ensure you have correct spellings and have added your message/customisation correctly as we cannot accept returns for personalised products unless they are found to be faulty.
You can then add the item to your basket, you will also have the opportunity to review your personalisation in your basket before you check out.
Please note, all personalised items are non-refundable unless faulty. Personalisation will take an additional 5-7 days processing time.
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.Did you find this article helpful? Yes No
Send feedbackContact UsThanks for your feedback.
If you'd like to elaborate further on how we can improve this content, you could share some specific feedback with the article author below. This feedback form does not connect you to Customer Service.
If you need to get in touch with the Customer Service team, press the 'Contact Us' button instead.
Still need to contact us
-
Personalisation
-
Stores & Services
-
Store Information
Store Information
-
Store Information
-
Financial Services
-
Frasers Plus
Frasers Plus
-
Studio Pay
Studio Pay
-
Frasers Plus
-
My Account
-
Getting Started
Getting Started
-
Technical Issues
Technical Issues
-
Getting Started
-
Site Policies
-
Terms & Conditions
Terms & Conditions
-
Other Policies
Other Policies
-
Privacy and Cookies Policy
Privacy and Cookies Policy
-
Terms & Conditions