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Terms & Conditions10. Gift Cards
10.1 Gift cards can be used to pay for orders made on the Website being delivered within the UK and Ireland, and for items purchased at one of our stores within the UK. Gift cards may be used to pay for goods of a higher price than the value stored on the card by paying the difference with another payment method. If you do not spend the entire balance on the gift card, the remaining balance will be stored on the gift card. No cash change will be given. Gift cards may not be refunded, exchanged for cash, used as payment with discount vouchers or taken as deposits. Please protect your gift cards and treat it as cash; we will not accept liability for lost, stolen or damaged cards. Gift cards are valid for 24 months from the date of purchase. Any balance remaining after expiration of the validity period will be cancelled.
10.2 If your purchase was partially paid for using a gift card and a refund is payable to you, your gift card will be refunded up to the card's original value first, and any outstanding balance owed after this will be refunded via the other payment method originally used for your purchase. If you no longer have the gift card used to purchase the returned item(s), we will issue you with a new gift card to the value payable to you up to the amount of the card's original value.
10.3 Gift cards cannot be used to buy further gift cards.
For further information on GIFT CARDS please see the FAQ’s link
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