Wrong item received

We are sorry you have received an incorrect item. Something clearly went wrong.

We need to ask you to return your incorrect item to us.

Please ensure you retain your returns proof of postage as we will need that to reimburse your return postage cost once the item(s) have been assessed by our returns warehouse.

Once you have received your refund for the order, please send a copy of your proof of postage and a covering email requesting the postage refund and we will process this for you. Please note the process can take up to 14 days. To return your item(s), print the returns form, complete it and return it with your goods to;

Customer Returns

Unit D

Brook Park East

Shirebrook

NG20 8RY

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