Back to site
Logo
Submit ticket
Back to site
Submit ticket

How can we help you?

  • Delivery & Collection
    • Delivery Methods
    • Delivery FAQs
  • Returns & Refunds
    • Returns
    • Refunds
  • Orders & Payments
    • Completed Orders
    • Placing Orders
    • Product info
  • My Account
    • Getting Started
    • Technical Issues
  • Site Policies
    • Terms & Conditions
  • Contact Us
  • Delivery & Collection
    • Delivery Methods
      Delivery Methods
    • Delivery FAQs
      Delivery FAQs
  • Returns & Refunds
    • Returns
      Returns
    • Refunds
      Refunds
  • Orders & Payments
    • Completed Orders
      Completed Orders
      Why has my order/item(s) been cancelled?

      Sorry your order or item(s) have been cancelled.

      If the item(s) you've ordered are out of stock at the time of packing your order, we need to cancel it.

      An order will also be cancelled if the billing address details don't match the details your bank has on record.

      We send an email out to confirm the cancellation and you have not been charged.



      Did you find it helpful? Yes No

      Send feedback
      Sorry we couldn't be helpful. Help us improve this article with your feedback.

      Did you find it helpful? Yes No

      Send feedback
      Thanks for the feedback. We will improve this article.
    • Placing Orders
      Placing Orders
    • Product info
      Product info
  • My Account
    • Getting Started
      Getting Started
    • Technical Issues
      Technical Issues
  • Site Policies
    • Terms & Conditions
      Terms & Conditions
  • Contact Us

Can't find what you're looking for?

submit a ticket

SHOPPING WITH US

  • Store Finder
  • Personal Shopping
  • Student Discount
  • Gifts Cards
  • My account
  • Recognition & Rewards
  • Virtual Beauty Consultations

OUR COMPANY

  • About Us
  • Careers
  • Sitemap

© 2022 House of Fraser Limited

Article views count